{"id":20461,"date":"2020-04-08T18:42:33","date_gmt":"2020-04-08T17:42:33","guid":{"rendered":"https:\/\/shop4trac.com\/contact\/"},"modified":"2026-01-19T18:27:20","modified_gmt":"2026-01-19T17:27:20","slug":"contact","status":"publish","type":"page","link":"https:\/\/shop4trac.com\/fr\/contact\/","title":{"rendered":"Contact"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"20461\" class=\"elementor elementor-20461 elementor-19869\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-6b62a95 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"6b62a95\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-d33270d\" data-id=\"d33270d\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ce62a8a elementor-widget elementor-widget-spacer\" data-id=\"ce62a8a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-728b6f9 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"728b6f9\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-b324331\" data-id=\"b324331\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ebcb4a1 elementor-widget elementor-widget-text-editor\" data-id=\"ebcb4a1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h4 style=\"text-align: center;\">Vous cherchez un produit sp\u00e9cifique ou vous avez d&rsquo;autres questions ? Alors, contactez-nous. Nous sommes heureux de vous aider !<\/h4>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f3458bf elementor-widget elementor-widget-html\" data-id=\"f3458bf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div style=\"margin: 0 auto; text-align: center;\">\n<button onclick=\"Intercom('showNewMessage')\" class=\"elementor-button elementor-size-lg\" role=\"button\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Envoyer un message<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/button>\n\t\t\t\t\t<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-53f1c83 elementor-widget-divider--view-line_text elementor-widget-divider--element-align-center elementor-widget elementor-widget-divider\" data-id=\"53f1c83\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t\t<span class=\"elementor-divider__text elementor-divider__element\">\n\t\t\t\tOU\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3270c9f columns-2 mf-elementor-icons-list__display-column elementor-widget elementor-widget-martfury-icons-list\" data-id=\"3270c9f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"martfury-icons-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t        <div class=\"mf-elementor-icons-list\">\r\n            <div class=\"icons-list-wrapper\">\r\n\t\t\t\t                        <div class=\"box-item\">\r\n                            <div class=\"martfury-icon-box mf-icon-left\">\r\n                                <div class=\"mf-icon box-icon \">\r\n\t\t\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-building\"><\/i>                                <\/div>\r\n                                <div class=\"box-wrapper\">\r\n\t\t\t\t\t\t\t\t\t<span class=\"box-title\" >N\u00b0 de TVA : NL866032745B01<\/span>                                    <div class=\"desc\">Chambre de commerce : 92409725<\/div>\r\n                                <\/div>\r\n                            <\/div>\r\n                            <div class=\"separator\"><\/div>\r\n                        <\/div>\r\n\t\t\t\t\t\t                        <div class=\"box-item\">\r\n                            <div class=\"martfury-icon-box mf-icon-left\">\r\n                                <div class=\"mf-icon box-icon \">\r\n\t\t\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-search-location\"><\/i>                                <\/div>\r\n                                <div class=\"box-wrapper\">\r\n\t\t\t\t\t\t\t\t\t<span class=\"box-title\" >Notre branche :<\/span>                                    <div class=\"desc\">Amsterdam : H.J.E. Wenckebachweg 6V3<\/div>\r\n                                <\/div>\r\n                            <\/div>\r\n                            <div class=\"separator\"><\/div>\r\n                        <\/div>\r\n\t\t\t\t\t\t            <\/div>\r\n        <\/div>\r\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c1bbca8 elementor-widget elementor-widget-martfury-faqs\" data-id=\"c1bbca8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"martfury-faqs.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"martfury-faq_group\"><div class=\"row\"><div class=\"col-gtitle col-md-3 col-sm-3 col-xs-12\"><h2 class=\"g-title\">Questions fr\u00e9quemment pos\u00e9es<\/h2><\/div><div class=\"col-md-9 col-sm-9 col-xs-12\"><div class=\"row\"><div class=\"faq-item\"><div class=\"col-title col-md-5 col-sm-5 col-xs-12\"> <h3 class=\"title\">1. Quels sont les d\u00e9lais de livraison dans le Benelux ?<\/h3><\/div><div class=\"col-md-7 col-sm-7 col-xs-12\"> <div class=\"desc\">Pour les livraisons au Benelux (Pays-Bas, Belgique, Allemagne, Luxembourg et nord de la France) 1-3 jours ouvrables. Les colis, s'ils sont en stock, sont trait\u00e9s le m\u00eame jour ouvrable avant 16h00.<\/div><\/div><\/div><div class=\"faq-item\"><div class=\"col-title col-md-5 col-sm-5 col-xs-12\"> <h3 class=\"title\">2. D'o\u00f9 sera envoy\u00e9 mon colis ?<\/h3><\/div><div class=\"col-md-7 col-sm-7 col-xs-12\"> <div class=\"desc\">Shop4trac exp\u00e9die les colis depuis son propre entrep\u00f4t. Cet entrep\u00f4t est situ\u00e9 en Europe, ce qui garantit des d\u00e9lais de livraison rapides. S'il est en stock, un code d'exp\u00e9dition sera envoy\u00e9 par courriel le jour m\u00eame.  <\/div><\/div><\/div><div class=\"faq-item\"><div class=\"col-title col-md-5 col-sm-5 col-xs-12\"> <h3 class=\"title\">3. Je souhaite retourner mes produits. Comment cela fonctionne-t-il ?<\/h3><\/div><div class=\"col-md-7 col-sm-7 col-xs-12\"> <div class=\"desc\">Apr\u00e8s avoir cliqu\u00e9 sur le lien suivant : <a href=\"https:\/\/shop4trac.shipping-portal.com\/rp\/\" target=\"_blank\" rel=\"nofollow noopener\">https:\/\/shop4trac.shipping-portal.com\/rp\/<\/a> vous pouvez enregistrer le colis pour le retour en utilisant le num\u00e9ro d'exp\u00e9dition et le code postal.<\/div><\/div><\/div><div class=\"faq-item\"><div class=\"col-title col-md-5 col-sm-5 col-xs-12\"> <h3 class=\"title\">4. De combien de temps est-ce que je dispose pour retourner une commande ?<\/h3><\/div><div class=\"col-md-7 col-sm-7 col-xs-12\"> <div class=\"desc\">En r\u00e8gle g\u00e9n\u00e9rale, vous disposez d'un d\u00e9lai de 14 jours \u00e0 compter de la r\u00e9ception pour renvoyer le colis. Si le d\u00e9lai est sup\u00e9rieur \u00e0 14 jours, contactez le service client\u00e8le !<\/div><\/div><\/div><div class=\"faq-item\"><div class=\"col-title col-md-5 col-sm-5 col-xs-12\"> <h3 class=\"title\">4. Quels modes de paiement proposez-vous ?<\/h3><\/div><div class=\"col-md-7 col-sm-7 col-xs-12\"> <div class=\"desc\">Shop4trac travaille avec une plateforme de paiement s\u00e9curis\u00e9e. A partir de l\u00e0, les syst\u00e8mes de paiement connus pour chaque pays ont \u00e9t\u00e9 s\u00e9lectionn\u00e9s. Pour les Pays-Bas, il s'agit notamment de : Id\u00e9al, virement bancaire et Paypal. Pour l'Allemagne, c'est : Sofort Banking et Paypal. Pour la Belgique Paypal et virement bancaire ou carte de cr\u00e9dit.<\/div><\/div><\/div><div class=\"faq-item\"><div class=\"col-title col-md-5 col-sm-5 col-xs-12\"> <h3 class=\"title\">6. Le paiement par l'interm\u00e9diaire de notre boutique en ligne est-il s\u00fbr ?<\/h3><\/div><div class=\"col-md-7 col-sm-7 col-xs-12\"> <div class=\"desc\">Nous travaillons en partenariat avec Mollie Payments et Stripe. Nous garantissons donc la s\u00e9curit\u00e9 d'un paiement. Lisez les conditions g\u00e9n\u00e9rales de Mollie et Stripe pour plus d'informations.<\/div><\/div><\/div><\/div><\/div><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-b9489a8 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"b9489a8\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-e3edca2\" data-id=\"e3edca2\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Vous cherchez un produit sp\u00e9cifique ou vous avez d&rsquo;autres questions ? Alors, contactez-nous. Nous sommes heureux de vous aider ! Envoyer un message OU N\u00b0 de TVA : NL866032745B01 Chambre de commerce : 92409725 Notre branche : Amsterdam : H.J.E. Wenckebachweg 6V3 Questions fr\u00e9quemment pos\u00e9es 1. Quels sont les d\u00e9lais de livraison dans le Benelux&hellip;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-20461","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/shop4trac.com\/fr\/wp-json\/wp\/v2\/pages\/20461","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/shop4trac.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/shop4trac.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/shop4trac.com\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/shop4trac.com\/fr\/wp-json\/wp\/v2\/comments?post=20461"}],"version-history":[{"count":0,"href":"https:\/\/shop4trac.com\/fr\/wp-json\/wp\/v2\/pages\/20461\/revisions"}],"wp:attachment":[{"href":"https:\/\/shop4trac.com\/fr\/wp-json\/wp\/v2\/media?parent=20461"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}