{"id":136143,"date":"2024-11-21T17:18:27","date_gmt":"2024-11-21T15:18:27","guid":{"rendered":"https:\/\/shop4trac.com\/faq\/payments-refunds\/"},"modified":"2025-09-23T14:12:27","modified_gmt":"2025-09-23T12:12:27","slug":"payments-refunds","status":"publish","type":"page","link":"https:\/\/shop4trac.com\/en\/faq\/payments-refunds\/","title":{"rendered":"Payments &amp; Refunds"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"136143\" class=\"elementor elementor-136143 elementor-135619\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-91836db elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"91836db\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-7bffff4\" data-id=\"7bffff4\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e34c2fd elementor-widget elementor-widget-heading\" data-id=\"e34c2fd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Payments &amp; Refunds<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-83b9b09 elementor-widget elementor-widget-accordion\" data-id=\"83b9b09\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1381\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-1381\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\"> What payment methods do you offer?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1381\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-1381\"><p class=\"p1\"><b>Shop4Trac partners with payment platforms Mollie and Stripe. This allows us to offer a wide range of payment methods: <br \/><\/b>Apple Pay, Google Pay, Visa, Mastercard, American Express, PayPal (+3.4%), Amazon Pay, Klarna Pay Later (+2.9%) and<br \/>BLIK, iDEAL, EPS, KBC\/CBC, Bancontact, Multibanco and SEPA bank transfer.<\/p>\n<p><a href=\"https:\/\/shop4trac.com\/wp-content\/uploads\/2025\/09\/Payment-methods-image-2-scaled.png\"><img decoding=\"async\" class=\"alignnone wp-image-166700\" src=\"https:\/\/shop4trac.com\/wp-content\/uploads\/2025\/09\/Payment-methods-image-2-1024x184.png\" alt=\"Payment methods image (2)\" width=\"445\" height=\"80\"><\/a><\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1382\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-1382\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Is it safe to pay through our webshop?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1382\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-1382\"><p class=\"p1\">We work with <a href=\"https:\/\/www.mollie.com\/\" rel=\"nofollow noopener\" target=\"_blank\">Mollie Payments<\/a> and <a href=\"https:\/\/stripe.com\/\" rel=\"nofollow noopener\" target=\"_blank\">Stripe<\/a>. Thanks to these reputable payment platforms, we guarantee the <span class=\"s1\"><b>safety and reliability of every payment<\/b><\/span>. <\/p>\n<p class=\"p1\">For more details, you can consult the terms and conditions of Mollie and Stripe.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1383\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-1383\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">My bank transfer hasn't arrived. What should I do? <\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1383\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-1383\"><div class=\"faq-item\">\n<div class=\"col-md-7 col-sm-7 col-xs-12\">\n<div class=\"desc\">Check if the payment has been refunded. If not, try the payment again with the correct details. For more information, please see our <a href=\"https:\/\/intercom.help\/shop4trac\/nl\/articles\/9424371-mijn-bankoverschrijving-is-niet-aangekomen-wat-moet-ik-doen\" target=\"_blank\" rel=\"noopener nofollow\">article<\/a> or contact customer service.  <\/div>\n<\/div>\n<\/div>\n<div class=\"faq-item\">\n<div class=\"col-title col-md-5 col-sm-5 col-xs-12\"> <\/div>\n<\/div>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1384\" class=\"elementor-tab-title\" data-tab=\"4\" role=\"button\" aria-controls=\"elementor-tab-content-1384\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">How are refunds processed and how long does it take?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1384\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"4\" role=\"region\" aria-labelledby=\"elementor-tab-title-1384\"><div class=\"elementor-element elementor-element-f36eb62 elementor-widget elementor-widget-martfury-faqs\" data-id=\"f36eb62\" data-element_type=\"widget\" data-widget_type=\"martfury-faqs.default\">\n<div class=\"elementor-widget-container\">\n<div class=\"martfury-faq_group\">\n<div class=\"row\">\n<div class=\"col-md-9 col-sm-9 col-xs-12\">\n<div class=\"row\">\n<div class=\"faq-item\">\n<div class=\"col-md-7 col-sm-7 col-xs-12\">\n<div class=\"desc\">Refunds are processed within 14 business days after receipt and approval of the return shipment. The amount is automatically refunded via the payment method you used for the order. Depending on your bank, it may take a few days for the amount to appear in your account.  <\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"elementor-element elementor-element-f51df78 elementor-widget elementor-widget-text-editor\" data-id=\"f51df78\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n<div class=\"elementor-widget-container\"> <\/div>\n<\/div>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"What payment methods do you offer?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p class=\\\"p1\\\"><b>Shop4Trac partners with payment platforms Mollie and Stripe. This allows us to offer a wide range of payment methods: <br \\\/><\\\/b>Apple Pay, Google Pay, Visa, Mastercard, American Express, PayPal (+3.4%), Amazon Pay, Klarna Pay Later (+2.9%) and<br \\\/>BLIK, iDEAL, EPS, KBC\\\/CBC, Bancontact, Multibanco and SEPA bank transfer.<\\\/p>\\n<p><a href=\\\"https:\\\/\\\/shop4trac.com\\\/wp-content\\\/uploads\\\/2025\\\/09\\\/Payment-methods-image-2-scaled.png\\\"><img class=\\\"alignnone wp-image-166700\\\" src=\\\"https:\\\/\\\/shop4trac.com\\\/wp-content\\\/uploads\\\/2025\\\/09\\\/Payment-methods-image-2-1024x184.png\\\" alt=\\\"Payment methods image (2)\\\" width=\\\"445\\\" height=\\\"80\\\"><\\\/a><\\\/p>\\n\"}},{\"@type\":\"Question\",\"name\":\"Is it safe to pay through our webshop?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p class=\\\"p1\\\">We work with <a href=\\\"https:\\\/\\\/www.mollie.com\\\/\\\">Mollie Payments<\\\/a> and <a href=\\\"https:\\\/\\\/stripe.com\\\/\\\">Stripe<\\\/a>. Thanks to these reputable payment platforms, we guarantee the <span class=\\\"s1\\\"><b>safety and reliability of every payment<\\\/b><\\\/span>. <\\\/p>\\n<p class=\\\"p1\\\">For more details, you can consult the terms and conditions of Mollie and Stripe.<\\\/p>\\n\"}},{\"@type\":\"Question\",\"name\":\"My bank transfer hasn't arrived. What should I do?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<div class=\\\"faq-item\\\">\\n<div class=\\\"col-md-7 col-sm-7 col-xs-12\\\">\\n<div class=\\\"desc\\\">Check if the payment has been refunded. If not, try the payment again with the correct details. For more information, please see our <a href=\\\"https:\\\/\\\/intercom.help\\\/shop4trac\\\/nl\\\/articles\\\/9424371-mijn-bankoverschrijving-is-niet-aangekomen-wat-moet-ik-doen\\\" target=\\\"_blank\\\" rel=\\\"noopener\\\">article<\\\/a> or contact customer service.  <\\\/div>\\n<\\\/div>\\n<\\\/div>\\n<div class=\\\"faq-item\\\">\\n<div class=\\\"col-title col-md-5 col-sm-5 col-xs-12\\\"> <\\\/div>\\n<\\\/div>\\n\"}},{\"@type\":\"Question\",\"name\":\"How are refunds processed and how long does it take?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<div class=\\\"elementor-element elementor-element-f36eb62 elementor-widget elementor-widget-martfury-faqs\\\" data-id=\\\"f36eb62\\\" data-element_type=\\\"widget\\\" data-widget_type=\\\"martfury-faqs.default\\\">\\n<div class=\\\"elementor-widget-container\\\">\\n<div class=\\\"martfury-faq_group\\\">\\n<div class=\\\"row\\\">\\n<div class=\\\"col-md-9 col-sm-9 col-xs-12\\\">\\n<div class=\\\"row\\\">\\n<div class=\\\"faq-item\\\">\\n<div class=\\\"col-md-7 col-sm-7 col-xs-12\\\">\\n<div class=\\\"desc\\\">Refunds are processed within 14 business days after receipt and approval of the return shipment. The amount is automatically refunded via the payment method you used for the order. Depending on your bank, it may take a few days for the amount to appear in your account.  <\\\/div>\\n<\\\/div>\\n<\\\/div>\\n<\\\/div>\\n<\\\/div>\\n<\\\/div>\\n<\\\/div>\\n<\\\/div>\\n<\\\/div>\\n<div class=\\\"elementor-element elementor-element-f51df78 elementor-widget elementor-widget-text-editor\\\" data-id=\\\"f51df78\\\" data-element_type=\\\"widget\\\" data-widget_type=\\\"text-editor.default\\\">\\n<div class=\\\"elementor-widget-container\\\"> <\\\/div>\\n<\\\/div>\\n\"}}]}<\/script>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6228088 elementor-widget elementor-widget-text-editor\" data-id=\"6228088\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h4 style=\"text-align: center\"><span style=\"color: #ea7317\">Not found what you are looking for? Contact us. <\/span><\/h4>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b0e0c35 elementor-widget elementor-widget-html\" data-id=\"b0e0c35\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div style=\"margin: 0 auto;text-align: center\">\n  <button class=\"elementor-button elementor-size-lg\" role=\"button\" style=\"background-color: #3971B8;color: white;border: none;padding: 12px 24px;font-size: 16px;border-radius: 5px;cursor: pointer\">\n    <span class=\"elementor-button-content-wrapper\">\n      <span class=\"elementor-button-text\">Send a message<\/span>\n    <\/span>\n  <\/button>\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Payments &amp; Refunds What payment methods do you offer? Shop4Trac partners with payment platforms Mollie and Stripe. This allows us to offer a wide range of payment methods: Apple Pay, Google Pay, Visa, Mastercard, American Express, PayPal (+3.4%), Amazon Pay, Klarna Pay Later (+2.9%) andBLIK, iDEAL, EPS, KBC\/CBC, Bancontact, Multibanco and SEPA bank transfer. Is&hellip;<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":19271,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-136143","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/shop4trac.com\/en\/wp-json\/wp\/v2\/pages\/136143","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/shop4trac.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/shop4trac.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/shop4trac.com\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/shop4trac.com\/en\/wp-json\/wp\/v2\/comments?post=136143"}],"version-history":[{"count":0,"href":"https:\/\/shop4trac.com\/en\/wp-json\/wp\/v2\/pages\/136143\/revisions"}],"up":[{"embeddable":true,"href":"https:\/\/shop4trac.com\/en\/wp-json\/wp\/v2\/pages\/19271"}],"wp:attachment":[{"href":"https:\/\/shop4trac.com\/en\/wp-json\/wp\/v2\/media?parent=136143"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}